Equipment Store Customer Services
We’re here to help you purchase, get set up and schedule servicing
Questions
Help is at hand
Confirm lead-times, get quotes on customised products
Many people and companies can purchase products straight through Equipment Store. If you’ve got a question on finding the right equipment for you, lead-times, customisation work or bespoke packages of equipment, you can book an equipment consultation.
Buying
United Baristas Finance
Understanding and arranging finance options
We can answer questions you may have about our our finance options, however we are not able to make your application.
It’s simple and convenient to purchase and apply online. Add the products you wish to purchase to cart and proceed to checkout to review the finance packages available for your company. And if you have any issues you can contact Support.
Delivery & Installation
Well set up
Receiving and installing your coffee-making equipment
We’ll let you know when your item has been dispatched and explain when and how it will be delivered. For espresso machine installations, we’ll be in touch to arrange a pre-install check and then finalise an install date.
Care & Maintenance
Set for service
All coffee equipment requires ongoing care and maintenance
If you don’t yet know what’s involved to care for your new product, no problems. There’s care and maintenance information for each product we sell in Equipment Catalogue. Plus, you can source parts and find local engineers.
Service Contacts
We’re big fans of scheduled servicing
All coffee equipment requires ongoing care and maintenance
Regular planned service is both cheaper over the medium-term and less disruptive to business operations. We encourage all our customers to use service contracts to both ensure legal compliance, to minimise distribution and maximise the working life of their equipment.