Barista Trainer & Technician - Full Time Training & Education, Engineering & Technical Falmouth

We’re looking for a friendly and motivated Barista Trainer & Technician to join our team. This is a great opportunity for anyone passionate about specialty coffee who enjoys being on the road. We’re looking for someone with industry experience as a barista or within a coffee roastery. You must have good communication skills, two years of driving experience (minimum) and a level of coffee equipment knowledge (preferable, but not essential for the right candidate). As part of our wholesale service, we ensure deliveries are made by skilled baristas with a good knowledge of machinery maintenance and servicing. It’s a unique and multi skilled job that allows us to offer wholesale customers a fantastic service. You will be responsible for training, delivery of weekly orders & a level of technical support.

Responsibilities

- Delivering weekly orders to our wholesale customers.

- Barista training sessions for our wholesale and retail customers.

- Troubleshooting, repairs & maintenance for a range of coffee equipment.

- Coordinating with your line manager to ensure all customers have the best experience & service.

- Keep up with developments in coffee making and communicate them to our customers.

- Attend training “calibration” sessions and regular cuppings.

- Attend trade shows and events when needed

- Some weekend & out of hours call out responsibilities

Our Promise To You

We aim to be best in class employers, creating a working environment for our staff that enables them to thrive and be the best they can be. We will always put our people at the heart of our decision making and will always be open, inclusive and transparent.

The Good Stuff

- Up to 2kg of coffee per month for your own use

- 30% Discount - on all Yallah products and merchandise

-Company Sick & Headspace Days

- Employee Assistance Programme (EAP) - Unlimited, confidential access for employees and their families to counselling, advice and support on a range of issues

- Profit share scheme - 8% of company profits is divided between employee’s each year

- 3% pension contribution - Provided by N.E.S.T

- Cycle to work scheme - We're signed up to the Green Commute Initiative.

- Individual training and personal development plans - annual budgets are provided to support staff develop within their roles Inclusion in company strategy and planning

- After 12 months of employment, everyone receives up to £500 for use on personal development courses or activities which improve skills, confidence and knowledge. This is part of the Be Better Fund.

How to apply Please send your CV and short cover letter along with any examples of work or projects that best demonstrate your suitability for the role and why you would like to work with us. We welcome everyone with equal enthusiasm – regardless of race, colour, age, gender, sexual orientation, nationality, disability or veteran status. Although we would like to acknowledge all the applications we receive, we can only respond to those who qualify for an interview. We look forward to hearing from you and wish you the best of luck

This position is available for an immediate start. To apply, send your CV and a covering letter to [email protected] Closing date for applications Monday 19th February.