Page Hotels, the home of urban explorers, is a lifestyle brand that connects people to people. Our hotels offer a full immersion into the heart of the city; the way locals know and love. Set in a prime location, right next to Trafalgar Square, Page8 is a design-led 138 room hotel inclusive of Page Common, part-bar and part coffeehouse. It provides the perfect spot for exploring all that London offers!

Key accountabilities

As Barista, you will

Have full knowledge of the food and drink offering in PageCommon and have a full understanding of coffee culture and share necessary knowledge with guests
Replenish fridges, dry goods and coffee machines and ensure all food and beverage items are ready for service
Greet and serve guests in a personalised, polite and friendly manner
Take orders, serve guests and process card and cash payments with care
Prepare and serve all food & beverage items on the menu
What we offer

Uniform
Meal allowance
Competitive pay rate / salary
Annual holiday entitlement increasing with service
Opportunities for career progression
Professional training and development opportunities
24/7 Employee Assistance Programme
Generous company sick pay
Employee referral bonus
Quarterly and annual recognition award
Birthday leave (independent of annual leave entitlement)
Company-wide discounts – food & beverage and accommodation
As Barista, you will have

Preferably experience working in coffee shop serving high quality coffee in a fast paced and busy environment
Strong customer focus and ability to engage and connect with guests
A desire to provide exceptional customer service
Good command of spoken English, ability to multitask and prioritise
Flexibility to work a variety of shift patterns (8 hour shifts in a 5-day work week)
As an equal opportunities employer, Page8 is committed to the equal treatment of all current and prospective employees. We do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Page8 aspires to have a diverse and inclusive workplace and invite suitably qualified applicants from a wide range of backgrounds to apply and join us.

We’re looking for someone to manage, drive and work our coffee van.

Set up in 2018, our van is equipped with the exact same equipment as our three shops; consisting of a three-group gravimetric Black Eagle, two Mahlkonig GBW grinders and a Puqpress. Our aim was simply to be able to turn up anywhere and serve coffee to the high standards we uphold across the business, in a self-sufficient van running with an internal generator and its own water supply. We currently just do two food markets; Brockley Market on Saturdays and Victoria Park Market on Sundays, totalling 30kg of coffee over a busy two days. With the exception of very rainy days, we run the markets with 4 baristas to enable a quick and efficient service, with no compromise to friendly customer service and allowing staff to take quick breaks and get food and produce.

While full coffee training can be provided, we would hope for someone with some experience in a similar speciality-focussed cafe or mobile coffee setup. Some good hospitality experience is essential however, as is quick thinking, problem solving and having a practical hand with basic tools and maintenance.

The role currently totals around 24 hours per week: Saturday 0730–1630 Sunday 0730–1730 +1 weekday for a few hours to clean down and set back up for the next weekend.

More hours are available for the right candidate as there is potential for taking the van elsewhere during the week, or helping with stock and logistics throughout the company, or barista shifts in any of the three shops.

Some staff management will be involved; finding and training new people, organising the rotas, covering late or sick people last minute, or making the decision to take someone off the list if they’re not up to standard.

Adherence to Health & Safety guidelines is a must, with managers requiring recent certification. We can provide courses if necessary.

Pay ranges from £18-£22 depending on experience; if you can make coffee with good latte art, manage staff, lift a 22kg canister of waste water and work out what’s tripping the power at 11am on a busy shift, you’re on £22!

Key requirements –

A full, valid UK driving license of at least three years, plus good road experience preferably in London

Trained barista & strong interest in speciality coffee

The highest hygiene standards (ideally obtained Food Safety level 2 certificate)

Available to work most weekends of the year (we will cover some time off once booked, we just need a good amount of notice)

A management style that gets the most out of people and fosters staff retention

Excellent written and verbal communication skills

Always positive with an attitude for problem-solving

Application information:

Please send a relevant CV, but more importantly, a cover letter explaining why you’d be the ideal candidate for the job.

We are Coffee Circle, Germany’s leading sustainable specialty coffee roastery based in Berlin. We offer the world’s finest coffee and equipment to over 150,000 customers online and in our Cafés, driven by our goal to make high-end coffee experiences enjoyable and accessible to all. We foster direct trade relationships with coffee farmers worldwide, pay high prices for the coffee beans, and ensure everyone involved in the value chain gets treated fairly and respectfully. For every kilogram of coffee we sell, we invest € 1 through our Coffee Circle Foundation e.V. to help support sustainable improvements in coffee-growing areas, such as providing clean drinking water, hygiene training, and coffee labs. With over 4 million euros raised in donations, we cannot wait to increase our positive impact with you on our team, one cup of coffee at a time.
Our offer:

One year contract, fixed salary corresponding to 30 weekly working hours. You may cover extra shifts for operational needs, which will be compensated on top of your fixed salary.
There are three Coffee Circle Cafés in Berlin, Wedding, Mitte, and Kreuzberg. The work location may vary due to operational needs, though we also consider your preferences! The opening shift starts 30 minutes before opening times, and the closing shift max. 60 minutes later.
20 days of holidays per year based on four days work week
Deutschlandticket (pubic transport) fully paid after your probation period
Discounts on our coffee and equipment and online voucher platforms, like corporate benefits and FutureBens
Possibility of taking part in our company pension plan after the probationary period
Access to mental and physical well-being platforms, such as nilohealth and HUMANOO
Continuous coffee trainings to keep your knowledge up to date
Check us on Glassdoor. Our coffee is as good as our company culture

Your role:

Brew our outstanding coffee while following our set Coffee Circle recipes: the coffee experience that we are able to provide should be a hallmark for everyone
Collect and manage orders with an impeccable customer approach
Provide table service if necessary, always acting like an impeccable host
Clean and maintain our machines, kitchen, store, toilets, etc., making hygiene a priority in your daily work
Act as Coffee Circle brand ambassador and represent the company values in front of customers
Constantly provide feedback to the management to communicate relevant insights about our daily operations

Your profile:

Fluency in English (B2-C1 level) and conversational German (min. A2 level)
1 year previous work experience in Cafés. Previous experience in Specialty Coffee is a huge plus.
Strong passion for coffee
Openness and inclusivity are fundamental: we want our customers to be part a of our community
Punctuality and reliability are key for the role
Rote Karte
Ability to respect and maintain high standards
Solid team playing skills
Basic Excel / Microsoft Office package skills
Berlin based with a valid EU working permit
Our shops are in Berlin Wedding, Mitte and Kreuzberg: the ideal candidate is willing to work in all our locations

Our principles:

We do the right things in the right way.
The enthusiasm we share inspires.
Learning is our never ending journey.
Together we cultivate compassion.
Authenticity is our key to succeed.

We stand for individuality and authenticity. We are an incredibly diverse group of coffee experts, artists, entrepreneurs, writers, designers, and more. We see the world with open eyes and tolerance in our hearts. We are strongly driven by our belief in making the world a better place.

At Coffee Circle we accept everyone. No matter what your race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or gender identity – you are awesome as you are, and if the job description resonates with you, there’s no reason why you should not apply. We are looking forward to getting to know you.

Barista trainer needed for doppio coffee London – Minimum of 2-years’ experience working as a barista.

Working within a passionate team based in London. The role would be only for an experienced barista or coffee professional looking to develop and progress in the coffee industry. The role will require you to support the training in our retail shops for our baristas, one on one barista training for retail customers & for our wholesale customers around London. You will be required to be constantly on a move & travel across London. Doing customer service support, being the company face & brand ambassador as part of the doppio coffee wholesale squad.

Required for the job:

• Minimum 2 years of experience in the coffee industry.
• Flexibility – Ability to work evenings, weekends and to support events.
• Working by the hours – minimum 100 hours a month, flexible working hours.
• Ensuring coffee quality standards across a wide range of customers.
• Ability to build relationships with our customers.
• Meetings with new and existing clients on a regular basis.
• Scooter or driving in London experience.

Customer Service with Coffee Industry Experience

Espresso Parts LLC is a modest company with big ambitions, and we have quickly grown a worldwide presence within the specialty coffee trade. At Espresso Parts, we focus everything on the customer experience. We are a dynamic team with the sole purpose of providing the best customer service experience, period! We strive to learn as much as we can daily to bring our customers the newest innovations, the best equipment, tools and supplies available! We pride ourselves on being among the most innovative and creative companies in the specialty coffee trade!

Customer Service duties include but are not limited to the following:

● Attracts potential customers by answering product and service questions and suggesting information about other products and services.

● Opens and maintains customer accounts by recording account information.

● Resolves product or service problems by clarifying the customer’s situation, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

● Process returns and product warranties.

● Answer multi-line phone system, email, and live chat calls.

● Contributes to team effort by accomplishing related results as needed.

Ideal candidate will have the following Sales and Sales Support experience:

● At least 2 years of experience with commercial coffee sales and industry knowledge. (espresso machines, grinders, manual brewers, filtration systems, water towers, etc.)

● At least 1 year of owning a quota or managing a pipeline of business

● 2-5 years of account management experience within specialty coffee and proven ability to make presentations, increase annual revenue, and comfort with using a CRM to manage and track

● Communicate via phone, email, and live chat to guide customers through B2B sales, B2C sales.

● Communicate with customers and equipment vendors about maintenance, repairs, spare parts and be aware of new technology. We work with a vast number of vendors including, La Marzocco, Nuova Simonelli, Astoria, Rancilio, Baratza, Synesso, Mazzer, Mahlkonig, Ditting, Bunn, Fetco, etc.

● Good understanding of espresso and coffee extraction and knowledge of SCA standards.

Experience using Shopify, Hubspot, Brightpearl, or other comparable software is highly desirable. We need someone to speak to our customers about our entire product line. The ideal candidate will be genuinely kind-natured, have excellent multitasking skills, strong communication skills, and the ability to work independently and with a team. We need someone with a strong customer service background and an unwavering appetite for exceeding customer expectations. Are you that person?

Available benefits include medical, dental, and vision coverage, AD&D coverage, paid Holidays, 401K plan and match, a generous PTO and employee discount package, and a paid day off for your Birthday. It’s a pretty groovy deal! Salary starting at $45,000 DOE. This position is FT, Monday-Friday hours 7:30- 4:00 PT.