Cafe Manager - Full Time Café & Shop Management, Head Barista London

About us

13th Floor was set up in March 2021 by the team behind End of The Road Festival. Our aim is to create a welcoming and relaxed environment for staff and customers alike, and to serve the best coffee the area has to offer.

We started from a converted vintage horsebox trailer in the grounds of St. Mary’s Church, opposite Clissold Park, and have recently expanded to our second location in Shoreditch.

In 2024, we will be expanding the business further and are excited to be opening our first bricks-and-mortar cafe. This is an excellent opportunity for someone with good prior hospitality experience to join the company at a period of expansion, and to have key input in growing and developing the 13th Floor Coffee brand.

Check us out at [@13thfloor.coffee] (https://www.instagram.com/13thfloor.coffee)

Job Summary

- Manage the day-to-day operation of all sites in terms of quality and consistent service - Manage all sites’ staffing, rotas, training and orders - Manage company instagram account - Contribute to the creative process of 13th Floor, ie: merch ideas, promotions - Keep up to date with coffee trends and competitors’ offerings - Commit to an in-person meeting with the Company Directors once per month, and additionally as required - Drive sales and maximise profitability - Work with our roastery to develop our staff's coffee knowledge - Location scouting for new pitches around London

Salary / Benefits

- £26,000 - £29,000 per annum (DOE) - Scope to increase salary with further locations opening - 40 hour working week with flexible working patterns decided by you - 20 days paid holiday - Company pension scheme via NEST - Bonus structure (to be discussed upon application) - Guest tickets to End of The Road Festival - Involvement in the setup and creative direction of new cafes - Paid coffee training - Paid food hygiene training

Requirements

- Minimum 18-months experience as a specialty barista - ideally in a management, supervisory or head barista position - Self-starter who can manage their own time - Friendly and engaging customer service - A strong interest in Food & Beverage - A quick-thinking problem solver - Management style that encourages staff retention - Confident in the training of colleagues - Understanding of sales and stock management - Desire to develop own skills and grow with the team - Food Hygiene Level 2 desired but not essential (we will pay for your training if needed)

If this sounds like it could be a good fit for you and/or if you have any questions about the role - please get in touch with us on [email protected].

We look forward to hearing from you!

The team at 13th Floor Coffee