Victoria Arduino VA388 Black Eagle
Product Summary Output
VA388 Black Eagle Gravitech is the espresso machine for all those who dedicate their lives to coffee; who study, research and experiment every day to transfer a real coffee experience to the cup. This is the espresso machine for specialty barista.
Coffee Equipment Item
- Gravimetric
- T3
- 2 Groups
- 3 Groups
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Sourcing & Service
Espresso Machine Guide
Our free guide to buying an espresso machine brings together firsthand experience, tips from the coffee shops getting it right and insight from across the coffee community.
United Baristas Guides ➜We did not want to offer a technology to “explore”, but a system that can instantly solve the problems of a coffee shop. Gravimetric technology is just that: it guarantees a perfect espresso coffee made with maximum precision by ensuring total control at all stages of extraction. The barista just has to set the weight of the liquid in the cup for each blend. Simple, right? Today, gravimetric technology installed on the professional VA388 coffee machine means that each espresso coffee can be made with the same ratio, ensuring a consistent brew.
With gravimetric technology, the weight of the liquid extracted is measured directly in the cup. The data is therefore much more precise and, more importantly, is not affected by other factors, such as the shape of the filter, the tamping force on the coffee, the condition of the shower heads and more. The barista always has full control of each delivery, the quantity in the cup is always programmed and any difference between one delivery and the next is eliminated.
- The volumetric version has been discontinued from 2023 with parts still being available.
Equipment Store
Victoria Arduino VA388 Black Eagle
£12,990.00 – £16,860.00 + VAT, if any
Set for service.
The classic Victoria Arduino machine has been updated with displays on each group head plus improved boiler insulation and efficiency. It’s also available in T3 or gravimetric versions and can be fitted with Easy Steam wands.
The VA388 has been an industry standard thanks to its build quality, reliability and ease of use. While each business has its own considerations, we’d typically opt for the T3 version for great value; however, you’ll find the newer Eagle One has lower running costs. And if you’d benefit from a gravimetric machine, consider the Black Eagle Maverick. As well as integrated scales, it has a new generation of technologies including Pure Brew and is 40% more energy efficient reducing both your power bills and cutting your coffee’s carbon footprint.
- Product Information & Options
- Customisation
- Shipping & Installation
- Care & Maintenance
- Victoria Arduino Engineers
- Carbon Footprint
- Repair, Reuse, Recycle
- Victoria Arduino Products
<i class="fa-solid fa-box"></i> Product Information & Options
View product information
Explore product features and specifications, view brochure and installation requirements, plus learn about care and maintenance.
Product Options
There are various options available when you order Black Eagle from Equipment Store. For specific information refer to the latest product brochure on the product information page. You can contact us before purchase to order options as part of your finance package. Please note that various options impact the lead-time, see shipping & dispatch information.
- Black Eagle is currently available in Steelux. The panels can be painted a custom RAL colour during assembly at the factory, please contact us.
- Black Eagle can be fitted with an easy steam wand on left or right or both. The wand is fitted at the factory during assembly. When ordering Easy Steam, please specify the barista’s left or right side in order notes. If you want Easy Steam wands on both sides, please contact us.
Customisation
United Baristas can customise this product
Many products also have various options available. Current options are summarised in the Product Information & Options section and in the latest product sheet in Equipment Catalogue.
Common product options are typically available as part of the online ordering process. Other options can be ordered by contacting customer services.
Shipping & Installation
Shipping
United Baristas Equipment Store ships to UK physical addresses. Free shipping is available on products over £200, some exclusions apply and there are surcharges for some bulky and oversize products to remote regions. Any shipping costs are calculated at checkout.
Dispatch
Orders are dispatched as soon as practically possible after payment clearance. However, by arrangement, we can store purchased items in the UK warehouse until you’re ready to receive them. Tracking or delivery information is provided at the time of dispatch.
Shipping, delivery & installation information and options
Lead-times
In stock products
In stock items are typically dispatched within two working days of payment clearance. We endeavour to keep the most popular products in stock.
Product options and customisation
Products that require bespoke assembly, customisation or manufacture have longer lead times. It’s best to order these items well in-advance as it is easier for us to store these items in the UK warehouse than it is to speed up customisation work or manufacturing.
Product options are typically completed within 5 working days. Comprehensive customisation work can take up to 50 working days depending on the complexity of the work and the availability of parts. If your item is being assembled or painted by the manufacturer, the factory lead-times apply.
Product Options & Customisation
Factory Orders
Orders that utilise production options, bespoke manufactured or not available from the UK warehouse are categorised as factory order items. These products are typically dispatched from the UK warehouse within 10 – 25 working days of payment clearance. Lead times vary by manufacturer, an overview is available. We will contact you with an expected dispatch date when you’re item is en route to the UK warehouse.
Bulky & Heavy Delivery
Bulky and heavy items are delivered palletised with a kerbside delivery service. Make sure you have the ability to move bulky and heavy items from the lorry into your premises.
Installation
United Baristas can install select items. Select the installation option at checkout to book this service.
Most products have installation requirements for electrical supply, water and waste. Installers are not able to perform plumbing or electrical work other than connecting the item. You can view the requirements on the product’s information page.
If you opt for installation, we will be in touch to arrange a pre-installation check. Assuming everything is ready, we will then be able to confirm an installation date. In many cases, the installer will bring the item with them to install.
Care & Maintenance
Cleaning
All espresso machines should be cleaned daily to prevent build-up of oils around the group head. This is typically done in-house as part of the shutdown procedure. Cleaning your espresso machine both improves the quality of your coffee and helps prevent wear.
Water Filtration
Water filtration is essential for espresso machines throughout the United Kingdom. Without adequate filtration, limescale enters the boiler(s) and components damaging the machine. None of the espresso machine manufacturers’ warranties cover damage from poor or inadequate water filtration. The right filtration cartridge depends on your local water quality and your volume of water use. In most cases your local engineer is best placed to make a recommendation and can install the system when installing the espresso machine.
When you have an espresso machine installed through Equipment Store we will either make a water filtration recommendation or connect you with the installing engineer in advance so you can identify a suitable option. Water filters typically require replacement two or four times per year. If you need to replace your filter more frequently, consider using a larger cartridge.
Product Information
Specific care and maintenance information is available for this product. To view videos and documentation, follow the product link on the Product Information section.
Maintenance & Service
There are two types of service: front end service (in situ on premises) or a full service (undertaken in the engineer’s workshop).
Many businesses choose to alternate front end and full services, so a machine benefitting from bi-annual servicing would typically have one front end service and one workshop service each year.
Regular planned services are both cheaper over the medium-term and less disruptive to business operations.
Boiler inspections
Espresso machines require annual certification to comply with the Pressure Systems Safety Regulations (PSSR 2000). Checks and certification can now be performed by engineers who have undergone training to become a ‘component person’. Many businesses coincide boiler inspections with a service.
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Carbon Footprint
Embodied carbon
United Baristas is establishing a programme to address the embodied carbon in the products we sell. We’ll update this section when the programme is launched. Your purchase of this product will be included in the programme and helps us to start this initiative. Thanks for your support.
Carbon emissions from use
Usage is the greatest cause of a product’s carbon footprint across all stages of its life from manufacture to disposal. There’s a tendency not to consider these emissions if the primary focus is on cutting waste. However, in 2022, approximately 182 grams of CO2e were emitted for every kWh generated in the United Kingdom. Shifts to renewable and nuclear generation, we well as the phasing out of coal and gas generation, will reduce the carbon intensity of electricity over time.
You can lower your electricity consumption and carbon emissions by both purchasing energy-efficient coffee equipment and using energy-efficient practices. More information is available on United Baristas.
Maintaining equipment
You can lower the carbon footprint of this product by keeping it in working condition and prolonging its working life. You can source parts and find engineering services on United Baristas. From a carbon reduction perspective, it makes sense to upgrade when a new product’s efficiency is great enough to outweigh the embodied carbon within several years.
End of life
As many components can be recycled and precious metal recovered, dispose of this product responsibly and do not discard in general waste. Further information is available in the product’s manual.
Repair, Reuse, Recycle
Repair & maintenance
Parts for this product are readily available and can be replaced by an accredited engineer. Minimise wear with regular care and maintain programme. Basic care and maintenance should be carried out in-house. Regular servicing, parts replacement and repairs can be performed by an accredited engineer.
Reuse
Aim to maximise the working life of all coffee-making equipment. If you should no longer have need for this item, keep it in use by selling it to barista or coffee company on United Baristas Marketplace.
Recycling
At end of life many of the components can be recycled. Dispose of this product responsibly and do not discard in general waste. Specific information is available in the product’s manual.
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Victoria Arduino VA358 White Eagle
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Victoria Arduino VA388 Black Eagle
£12,990.00 – £16,860.00 + VAT, if any -
Victoria Arduino Black Eagle Maverick
£13,800.00 – £17,990.00 + VAT, if any
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